Frequently Asked Questions

What products can I customize at IMP GIFTS?

We offer a wide range of customized resin gifts, keepsakes and personalized creations, including wedding preservation pieces and special-occasion gifts.

How can I customize my resin gift?

You can share your preferred colours, theme, design, names, photos or other special details with us. Our team works closely with you to create a piece that matches your vision.

How do I send my wedding items for preservation?

Once your order is confirmed, you can safely courier your wedding items to our provided address. We will guide you through the process and requirements.

How long does a customized order take?

Our usual delivery timeline is approximately 10–15 days, depending on the product, customization and requirements of your order.

Can I place a bulk order?

Yes. We accept bulk orders for gifting requirements, events, weddings, celebrations and other special occasions. Get in touch with us to discuss your requirements.

Are IMP GIFTS products handmade?

Yes. Our resin creations are carefully handcrafted with attention to detail, personalization and finishing to make every piece unique.

Can I choose the colour and design of my product?

Absolutely. We work with you on your preferred colours, themes and designs to create a personalized product that reflects your idea and occasion.

Are customized products eligible for return or exchange?

As customized products are specially made according to individual requirements, customized orders are not eligible for returns or exchanges.

Do you create gifts for different occasions?

Yes. Our personalized resin creations can be made for weddings, birthdays, anniversaries, housewarmings, festivals, corporate gifting and many other special occasions.

Can I get help before placing my customized order?

Absolutely! Our team is happy to discuss your ideas, customization requirements, colours, themes and designs before you place your order. Call or WhatsApp us at +91-6397671528 and let’s create something truly personal for you.